At Suffolk Pet Crematorium, we endeavour to make the process of dealing with your loss as easy and comfortable as possible.

If your pet passes away at a kennels or cattery whilst you are away, we are here to help. Once you’ve been notified by the kennels, you can simply pass them our contact details or get in touch with us directly. We are able to liaise with them to collect the body and can keep it cool in our chiller for up to 7 days until you are able to return and say your goodbyes properly on our premises.

When you return and you’re ready to visit us, call us and speak to a member of our friendly and experienced team who will discuss the process and ensure that your pet has a dignified and peaceful cremation. You can choose to receive the ashes in a wide range of urns, scatter pouches or tubes and are welcome to use our Farewell Room on your visit for a private goodbye, as well as the Lake of Rememberance to enjoy memories of the time you spent with your loved one.

If you would like your pet collected from the kennels, cattery or your home please call us directly to make arrangements in advance.